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iCloseSM is our web-based closing solution that streamlines the
closing process, giving borrowers the ability to execute documents
virtually anywhere and at any time. With iCloseSM, we can collaborate
with borrowers in a secure virtual office to review and execute loan
documents. As a borrower, only one document is signed throughout
the entire process and ServiceLink is able to execute the loan
documents on behalf of the borrower.
Through the use of our web video technology and our expert
internal closing agents, iCloseSM provides an
improved signing experience for your borrower. Our virtual
closing room provides visual interaction, through video
technology, with our closing agent in real time, allowing the
borrower to experience face-to-face interaction through our
electronic platform.
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Borrower registers for an account via identity
authentication process.
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Borrower executes LPOA.
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Closing is scheduled with Borrowers.
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iCloseSM closing agent closes loan via
electronic iCloseSM closing session.
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Closing completed and documents executed on
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Our advanced iCloseSM platform
allows up to 5 approved third parties to participate
in the closing. Should the borrower want an attorney
or family member to join in the closing, they would
simply be added as an approved party, authenticate
their identity and join the closing to review the
documents, ask questions, or provide advice to the
borrower. A lender can also participate in the
closing should the borrowers have questions specific
to the terms of their loan.
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iCloseSM is available in 50
states and the District of Columbia for first
mortgage refinance loans and 49 states and the
District of Columbia for home equity loans.
Texas is limited to refinance transactions only
due to Texas law limiting locations at which a
home equity loan may be closed. Attorney
participation may be required in Delaware,
Georgia, Massachusetts, South Carolina and West
Virginia.
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Data is secured and encrypted
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Highest security protocol
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Uses Secure Socket Layer (SSL)
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Information transferred via 128 bit encryption
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Every web page has VeriSign digital certification
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Each borrower required to authenticate
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Partnered with Experian Authentication Services
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Protects against possibility of identity theft
and other fraudulent activity
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Instant access to critical data to verify Borrower
identity
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ServiceLink-authorized personnel sign as
attorney-in-fact for Borrower
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Limited to the particular transaction
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Expires on the date the mortgage document is recorded
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Held in escrow until web closing is completed and
borrowers review and accept all loan documents
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Programs and Solutions
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Appraiser Panel Management
Portfolio Retention Strategies
Streamline Refinance
Reverse Mortgage
Full Purchase
Loan Modification
Web Based Signing
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Contact ServiceLink
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Ready to get started? Contact
us to find out how.
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